Privacy Policy

Last updated: January 2024

1. Introduction

Gujarat.taxi ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, address, payment information, and booking preferences.
  • Location Data: GPS coordinates, pickup and drop-off locations for cab bookings.
  • Device Information: Device type, operating system, browser type, and IP address.
  • Usage Data: Pages visited, time spent, clicks, and interactions with our website and app.
  • Communication Data: Messages, feedback, and support inquiries.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your cab booking requests
  • To send booking confirmations and updates via WhatsApp or email
  • To track flight arrivals and adjust pickup times
  • To process payments and prevent fraud
  • To improve our services and user experience
  • To send promotional offers and updates (with your consent)
  • To comply with legal obligations
  • To resolve disputes and provide customer support

4. Data Sharing and Disclosure

We may share your information with:

  • Drivers: Your name, phone number, pickup location, and destination for cab service delivery.
  • Payment Processors: Payment information to process transactions securely.
  • Service Providers: Third-party vendors who assist us in operating our website and providing services.
  • Legal Authorities: When required by law or to protect our rights and safety.

We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, subject to legal requirements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to restrict processing
  • Right to data portability
  • Right to opt-out of marketing communications

To exercise these rights, please contact us at the details provided below.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: