Terms of Service

Last updated: December 9, 2025

1. Acceptance of Terms

By accessing and using Gujarat Taxi's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Gujarat Taxi provides taxi booking and transportation services across Gujarat, India. Our services include one-way trips, round trips, airport transfers, and outstation travel. We connect customers with professional drivers and vehicles.

3. User Responsibilities

3.1 Account Information

You are responsible for maintaining the accuracy of your account information and ensuring the security of your account credentials.

3.2 Booking Information

You must provide accurate pickup and drop-off locations, travel dates, and contact information when making a booking.

3.3 Conduct

You agree to treat our drivers and staff with respect and follow all applicable laws and regulations during your ride.

4. Booking and Payment

4.1 Booking Process

Bookings can be made through our website, phone, or other authorized channels. All bookings are subject to driver availability and vehicle availability.

4.2 Pricing

Prices are displayed at the time of booking and may vary based on distance, route, time, and vehicle type. Final pricing will be confirmed upon booking confirmation.

4.3 Payment

Payment can be made through cash, credit/debit cards, UPI, or other accepted payment methods. Payment is due as per the payment terms agreed upon during booking.

5. Cancellation and Refunds

Cancellation and refund policies are detailed in our Cancellation Policy and Refund Policy. Please refer to those documents for specific terms regarding cancellations and refunds.

6. Service Availability

While we strive to provide reliable services, we do not guarantee that our services will be available at all times or in all locations. Service availability is subject to driver availability, weather conditions, and other factors beyond our control.

7. Limitation of Liability

To the maximum extent permitted by law:

Gujarat Taxi shall not be liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you for the specific service
We are not responsible for delays caused by traffic, weather, or other external factors
We are not liable for loss or damage to personal belongings left in vehicles

8. Insurance and Safety

All our vehicles are insured as per applicable laws. However, passengers are advised to maintain their own travel insurance. We prioritize safety, but passengers use our services at their own risk.

9. Prohibited Activities

You agree not to:

Use our services for any illegal purposes
Harass, abuse, or harm our drivers or staff
Damage or deface vehicles
Smoke or consume alcohol in vehicles (where prohibited)
Exceed the maximum passenger capacity of the vehicle
Carry prohibited items or substances

10. Intellectual Property

All content, logos, trademarks, and intellectual property on our website and services are owned by Gujarat Taxi or our licensors. You may not use, reproduce, or distribute any content without our prior written permission.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

13. Contact Information

For questions or concerns about these Terms of Service, please contact us:

Gujarat Taxi

Email: info@gujarat.taxi

Phone: +91 9512870958

Address: Gujarat, India